Privacy Policy
Last updated: 07.19.2025
This Privacy Policy explains how ExellionLab collects, uses, discloses, and protects your personal information when you visit our website or purchase our products, in compliance with applicable data protection and privacy laws of the United States, the United Kingdom, Canada, Australia, and New Zealand.
1. Information We Collect
We may collect the following types of personal information:
🔹 Name, email address, phone number, billing and shipping address
🔹 Payment details (processed securely via third-party providers, e.g., Stripe, PayPal)
🔹 Order history and customer support interactions
🔹 IP address, browser type, device information, and browsing behavior through cookies and analytics tools
2. How We Use Your Information
We use your personal information to:
🔹 Process and fulfill your orders
🔹 Provide customer support
🔹 Communicate order updates and promotions (with your consent)
🔹 Improve our website and services
🔹 Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
🔹 Trusted service providers (payment processors, shipping providers, analytics tools)
🔹 Legal or government authorities when required by law
🔹 Affiliates or subsidiaries, under the same privacy commitments
4. Your Rights
Depending on your location, you may have the following rights:
🔹 Access – You can request a copy of the personal data we hold about you
🔹 Correction – You can ask us to update or correct inaccurate information
🔹 Deletion – You may request that we delete your personal data (subject to legal obligations)
🔹 Objection – You can object to certain data uses, like direct marketing
🔹 Data Portability – You can request your data in a portable format
To exercise these rights, contact us at: support@exellionlab.com
5. Data Storage and Security
We store your data securely and take reasonable steps to protect it from unauthorized access, loss, or misuse. We retain personal data only for as long as necessary for the purposes described in this policy.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies for functionality, analytics, and personalized content. You can control cookies through your browser settings.
7. International Transfers
By using our services, you acknowledge that your information may be transferred to and processed in countries outside your own, including the United States. We ensure all such transfers comply with applicable data protection laws.
8. Children's Privacy
We do not knowingly collect personal data from children under the age of 13 (or 16 in some jurisdictions). If you believe a child has provided us with personal data, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new version on our website with the updated date.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at:
ExellionLab
Email: support@exellionlab.com